Call Center Rep in Dallas, TX at Johnson Search Group.

Date Posted: 9/6/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Dallas, TX
  • Job Type:
  • Experience:
    Up to 3 year(s)
  • Date Posted:
    9/6/2021

Job Description

JobID: 383910

We are actively recruiting for a professional-minded Call Center Representative to assist members though inbound calls with their account and loan needs in a fun, fast paced environment.

Responsibilities:

  • Assisting members with:
    • Opening, maintaining, and closing accounts
    • Online and mobile banking, mobile deposits, and bill pay
    • Transactions, reconciling, and reviewing history on accounts and loans
    • Rates and Fees associated with member accounts
  • Educating members to meet their needs and enhance their banking experience by actively marketing and cross-selling current and new products and services – while earning an incentive!
  • Maintaining member confidentiality and minimizing risks through proper verification and sound judgment

Minimum Requirements:

  • Have a comprehensive knowledge of using a computer, familiar with Microsoft Outlook, Excel, Word and Teams
  • Clear written and verbal communication while maintaining professional, courteous, and friendly service to members and co-workers
  • Ability to multi-task and maintain organization and efficiency in a fast-paced environment
  • Ability to troubleshoot, take ownership, problem solve, and follow-through
  • One to three years of experience in a Call Center environment
  • One to three years of financial experience

Schedule:

  • 8:15 am – 5:15 pm, Monday – Friday

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Partner with a recruiter who specializes in your industry. Click to apply and call Tyanne Bashore at 630-206-5056 for more information on this and other great opportunities




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